Returns & Exchanges
At Proud Poppy Clothing, we want you to feel confident and beautiful in every piece you purchase. If your new arrival isn't quite right, we offer a flexible 30-day return policy for store credit or exchange on all full-priced items.
Check Eligibility
Ensure your items are in original condition, unworn, unwashed, and with all Proud Poppy tags still attached.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack and Post
Securely package your items and use the prepaid shipping label provided or your preferred tracked courier service.
Receive Your Credit
Once our warehouse team inspects your return, we will issue a store credit via email to spend on your next favorite outfit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing